Frequently Asked Questions
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What ports should I keep open on my router/firewall?
In order for your OBi to be able to send packets w/o interruption, please configure your router as follows:
Allow Outgoing:
TCP Ports: 6800, 5222, 5223
UDP Ports: 5060, 5061, 10000 to 11000, 16600 to 16998, 19305
Allow Incoming on UDP Port: 10000
Allow Outgoing:
TCP Ports: 6800, 5222, 5223
UDP Ports: 5060, 5061, 10000 to 11000, 16600 to 16998, 19305
Allow Incoming on UDP Port: 10000
Troubleshooting
Contact
Address
Polycom, Inc.6001 America Center Dr
San Jose, CA 95002
Telephone
+1.408.890.6000
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