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{"logged_in":false,"webrtc_call_url":"call_auth_json.php","cinfo":{"checked_login":true,"captcha_url":"\/obinet\/services\/webrtc\/webphone2\/showcaptcha.php","chkcap_url":"\/obinet\/services\/webrtc\/webphone2\/check_captcha.php","rcap_img_url":"\/obinet\/images\/Refresh.png"},"gateway":false,"spdial":false,"mydevices":[],"__ua__":"obihai\/webphone","__obiplus__":0,"__cid__":0,"__tag__":"02067d1e2b09274b0149d1657b8f195f-998343770","__userid__":null,"__cname__":null,"__fromURL__":"","__scramble__":1,"hprefix":"\/obinet\/services\/webrtc\/wp2\/","all_script":"lib\/all.min.js?v=1423017549","audio_files":{"auRbtone":"audio\/ringbacktone.wav","auKeyBeep":"audio\/440.wav","auHoldTone":"audio\/800.wav"}}
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Frequently Asked Questions

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OBiTALK
Troubleshooting
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About the OBi
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How do I configure a static IP address?
1. Disable DHCP, dial ***3, dial 1, dial 0#, dial 1 to save.
2. To enter IP address, dial *** 4, dial 1, dial IP address & #, dial 1 to save.
IP Address 192.168.1.120 would be entered as: 192*168*1*120#
3. To enter subnet mask, dial *** 0, dial 23#
4. To enter default gateway, dial *** 0, dial 22#
5. To enter a DNS Server, dial *** 0, dial 24#

Troubleshooting

How do I perform a factory reset?
The OBi phone LED is not on. What does that mean?
The OBi phone LED is constantly blinking green. What does that mean?
My audio is breaking-up and choppy.
I can make outgoing calls, but I cannot receive any incoming calls.
Add Device does not work when doing **5 during OBiTALK set-up.
Why am I having trouble registering with my SIP service provider and/or I am not able to hear the far-end partys audio but they can hear me?
What ports should I keep open on my router/firewall?
What does the red/green power light indicate?
I have Motorola SBG900 router/modem. What do I configure?
How do I make incoming calls ring on my OBis phone, but also the soft phone or another OBi No.?
The OBi power LED is red. What do I do?
I hear a humming/buzzing sound from my corded phone. What should I do?
How do I automate upgrades to the most current available firmware?
How do I make a call to a SIP URI address?
How do I make a call to an IP address from the phone attached to my OBI device?
What might I need to use a UK analog phone handset with my OBi?
How to do I set-up and collect a syslog from an OBi device?
Is there anyone I can contact if I have a problem that is not covered in the forum or this FAQ?

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